Issue with Support Ticketing System

Incident Report for Tibus

Resolved

This incident has been resolved.
Posted Oct 16, 2023 - 16:10 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2023 - 14:09 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 16, 2023 - 11:36 BST

Investigating

We are currently investigating this issue.
Posted Oct 16, 2023 - 09:15 BST
This incident affected: Customer Support Systems (Support Ticketing System).