Problems sending email through to Gmail for some customers.
Incident Report for Tibus
Resolved
This incident has been resolved.
Posted Jun 10, 2022 - 11:51 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2022 - 09:04 UTC
Update
This issue affects only email customers that use mail.tibus.net.

It does NOT affect websites that send emails to Gmail customers.
Posted Jun 02, 2022 - 10:26 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 02, 2022 - 10:19 UTC
Investigating
Some email customers are experiencing difficulties sending to Gmail accounts, due to SPF enforcement.

This issue has a fix available. Please contact support@tibus.com or by calling our support line on +44 (0) 28 9033 1122.
Posted Jun 02, 2022 - 10:18 UTC
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